Customereye

Your Mortgage People

Lending & Consumer Financeyourmortgagepeople.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 211 days (about 29 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

86/100
+3.0 vs. last month4.80 ★ average rating · 200 reviews
86/100 from 200 reviews over 7 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

86.4

Industry average 65.5

21.0 above average

Rating

4.80

Industry average 4.43

0.37 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#105of 1142 ranked in Lending & Consumer Finance
Top 9% · Top Tier
#1 (best)#1142 (worst)
#103Peer
#104Peer
#105This company
#106Peer
#107Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering September 2026 — 23 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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