Customereye

Y Live Community (previously PopulusLive)

Paid Surveys & Rewards • United Kingdomylive-community.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 502 days (about 36 per month). Busiest month: 16% of reviews.

Overall Score

67/100
−6.7 vs. last month4.50 ★ average rating · 600 reviews
67/100 from 600 reviews over 17 months, high confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

67.3

Industry average 55.7

11.6 above average

Rating

4.50

Industry average 3.84

0.66 above average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#38of 201 ranked in Paid Surveys & Rewards
Top 19% · Top Tier
#1 (best)#201 (worst)
#36Peer
#37Peer
#38This company
#39Peer
#40Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative17%

Sentiment Balance

Covering October 2024 — 43 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 23% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Response Speed
Hidden
Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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