Customereye

Canadian Savers

Paid Surveys & Rewards • Canadacanadiansavers.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
4.20 ★ average rating · 420 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#48of 67
Top 72% · Mid Pack
#1 (best)#67 (worst)
#46Peer
#47Peer
#48This company
#49Peer
#50Peer

Overall Customer Sentiment

Mid Pack

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 400 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.8%
Loyalty
16.0%
Customer Support
11.3%
Delivery Shipping
10.7%
Pricing
10.7%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 10.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 46.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
71.0%
4
7.4%
3
5.7%
2
2.6%
1
13.3%

Based on 420 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 40.0% in the three months before that.

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