Customereye

Xercise4Less Gyms

Supplements & Nutrition • United Kingdomwww.xercise4less.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

47/100
3.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#272of 301
Top 90% · Bottom Tier
#1 (best)#301 (worst)
#270Peer
#271Peer
#272This company
#273Peer
#274Peer

Overall Customer Sentiment

Below Average

73% of reviews positive, 27% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering September 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 582 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.3%
Product Quality
18.8%
Pricing
17.3%
Loyalty
13.1%
Communication
6.5%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 17.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 38.0% across this company's analyzed reviews.
  • 31 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
62.2%
4
12.5%
3
0.8%
2
2.3%
1
22.2%

Based on 600 analyzed reviews. Sentiment is improving: 50.0% of reviews in the last three months were positive, compared with 42.9% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis