Based on public reviews and response behavior.
367 reviews over 2,781 days (about 4 per month). Busiest month: 47% of reviews. Languages: en 91%, unknown 9%, es 0%.
Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026
Score
69.3
Industry average 62.0
7.3 above average
Rating
4.10
Industry average 4.26
0.16 below average
Reply rate
—
Industry average 41.3%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering August 2026 — 79 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.
Share of theme mentions
Themes extracted from 367 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,573 ranked companies in Automotive & Mobility (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.150 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.147). Review the worst months in the trend data to identify specific operational or product issues.
