Based on public reviews and response behavior.
100 reviews over 484 days (about 6.3 per month). Busiest month: 14% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.7, rating 4.37 stars, reply rate 43.8%, over 6,050 ranked companies · benchmark 3 Nov 2026
Score
34.8
Industry average 66.7
31.9 below average
Rating
2.77
Industry average 4.37
1.60 below average
Reply rate
—
Industry average 43.8%
not measured
Not ranked
no reviews in the last 12 months
49% of reviews positive, 50% negative
Covering January 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 67% negative and 17% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,050 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.394 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.813). Review the worst months in the trend data to identify specific operational or product issues.
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