Customereye

VoidHawk Flashlights

Home & Living • Port St. Lucie, FL.www.voidhawkflashlights.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#481of 675
Top 71% · Mid Pack
#1 (best)#675 (worst)
#479Peer
#480Peer
#481This company
#482Peer
#483Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 24% negative

73%
positive
  • Positive73%
  • Neutral3%
  • Negative24%

Sentiment Balance

Covering July 2021 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.7%
Delivery Shipping
15.3%
Loyalty
14.4%
Customer Support
12.8%
Pricing
11.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 6.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 21.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
75.7%
4
9.0%
3
5.2%
2
3.7%
1
6.5%

Based on 600 analyzed reviews. Sentiment is slipping: 16.7% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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