Voices

Jobs & Recruitment • Canadawww.voices.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

3.87 ★ average rating · 609 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#56of 78

Top 72% · Mid Pack

#1 (best)#78 (worst)

#54Peer

#55Peer

#56This company

#57Peer

#58Peer

Overall Customer Sentiment

Mid Pack

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering May 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 550 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.2%

Product Quality

17.0%

Loyalty

13.2%

Pricing

11.5%

Onboarding

8.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 22.2% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

62.4%

4★

7.6%

3★

4.8%

2★

5.4%

1★

19.9%

Based on 609 analyzed reviews. Sentiment is improving: 40.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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