Based on public reviews and response behavior.
900 reviews over 19 days (about 1442 per month). Busiest month: 98% of reviews — one month dominates this sample. Languages: en 64%, unknown 31%, es 2%.
Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026
Score
34.7
Industry average 62.9
28.2 below average
Rating
3.04
Industry average 4.28
1.24 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 51% negative
Covering August 2026 — 886 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 51% negative and 1% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 900 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,794 ranked companies in Automotive & Mobility (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.453 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 34.7 sits in the bottom quarter of about 1,800 ranked Automotive & Mobility companies (25th percentile: 53, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99