Trawick International

Finance & Insurance • United Stateswww.trawickinternational.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−41.7 vs. last month3.94 ★ average rating · 519 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#164of 373

Top 44% · Upper Half

#1 (best)#373 (worst)

#162Peer

#163Peer

#164This company

#165Peer

#166Peer

Overall Customer Sentiment

Above Average

61% of reviews positive, 37% negative

61%

positive

Positive61%
Neutral2%
Negative37%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 486 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.0%

Response Speed

13.0%

Communication

11.4%

Loyalty

11.1%

Problem Resolution

9.4%

Most feedback concerns Customer Support.

The most common complaint theme is Response Speed, making up 13.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 43.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

69.7%

4★

4.0%

3★

1.2%

2★

0.8%

1★

24.3%

Based on 519 analyzed reviews. Sentiment is holding steady: 37.5% of reviews in the last three months were positive, compared with 40.0% in the three months before that.

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