Printing & Signage • United Kingdomwww.totalmerchandise.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 346 days (about 53 per month). Busiest month: 12% of reviews.
Printing & Signage average: score 65.9, rating 4.63 stars, reply rate 38.0%, over 808 ranked companies · benchmark 7 Oct 2026
Score
72.7
Industry average 65.9
6.8 above average
Rating
4.89
Industry average 4.63
0.26 above average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering November 2024 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 808 ranked companies in Printing & Signage (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 399 mentions with a sentiment score of 88.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
