Customereye

tombola arcade

Gambling & Betting • United Kingdomwww.tombolaarcade.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
−20.6 vs. last month4.22 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#11of 91
Top 12% · Top Tier
#1 (best)#91 (worst)
#9Peer
#10Peer
#11This company
#12Peer
#13Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 15% negative

83%
positive
  • Positive83%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
25.9%
Customer Support
18.2%
Loyalty
17.5%
Pricing
14.4%
Onboarding
7.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100
55/100
signal score
  • Built from a negative-review share of 31.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
68.2%
4
11.5%
3
5.8%
2
2.8%
1
11.7%

Based on 600 analyzed reviews. Sentiment is slipping: 81.3% of reviews in the last three months were positive, compared with 88.0% in the three months before that.

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