LottoGo

Gambling & Betting • United Kingdomwww.lottogo.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

+12.7 vs. last month4.42 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#13of 91

Top 14% · Top Tier

#1 (best)#91 (worst)

#11Peer

#12Peer

#13This company

#14Peer

#15Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%

positive

Positive85%
Neutral1%
Negative14%

Sentiment Balance

Covering December 2024 — 15 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

33.2%

Product Quality

19.3%

Response Speed

13.4%

Problem Resolution

9.4%

Loyalty

9.3%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 3.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100

45/100

signal score

•Built from a negative-review share of 37.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

82.3%

4★

3.8%

3★

0.3%

2★

0.7%

1★

12.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 86.3% of reviews in the last three months were positive, compared with 87.3% in the three months before that.

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