Based on public reviews and response behavior.
100 reviews over 2,033 days (about 1.5 per month). Busiest month: 7% of reviews. Languages: en 94%, de 2%, es 2%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,228 ranked companies · benchmark 19 Oct 2026
Score
67.4
Industry average 57.1
10.3 above average
Rating
3.57
Industry average 4.02
0.45 below average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,228 ranked companies in Gaming & Esports (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 41% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 83.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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