Based on public reviews and response behavior.
200 reviews over 313 days (about 19 per month). Busiest month: 46% of reviews. Languages: en 100%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,228 ranked companies · benchmark 19 Oct 2026
Score
67.3
Industry average 57.1
10.2 above average
Rating
4.05
Industry average 4.02
0.03 above average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,228 ranked companies in Gaming & Esports (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.259 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.186). Review the worst months in the trend data to identify specific operational or product issues.
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