Customereye

The Founded

Apparel & Fashionwww.thefounded.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,320 days (about 2.3 per month). Busiest month: 33% of reviews. Languages: de 42%, en 20%, da 19%.

Overall Score

67/100
−47.1 vs. last month4.19 ★ average rating · 100 reviews
67/100 from 100 reviews over 6 months, moderate confidence. sentiment from 79% of reviews.

Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026

Score

66.7

Industry average 62.9

3.8 above average

Rating

4.19

Industry average 4.25

0.06 below average

Reply rate

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Industry average 39.8%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#730of 1693 ranked in Apparel & Fashion
Top 43% · Upper Half
#1 (best)#1693 (worst)
#728Peer
#729Peer
#730This company
#731Peer
#732Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Based on 79% of reviews
Above Average

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering June 2023 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in German

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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