Customereye

THE CIRKEL

General Retail & Marketplaceswww.thecirkel.com

Review data last updated .

Based on public reviews and response behavior.

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77 reviews over 607 days (about 3.9 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

59/100
4.70 ★ average rating · 77 reviews
59/100 from 77 reviews over 4 months, limited confidence. one month holds 62% of the reviews.

General Retail & Marketplaces average: score 63.0, rating 4.22 stars, reply rate 34.9%, over 3,206 ranked companies · benchmark 19 Oct 2026

Score

58.6

Industry average 63.0

4.4 below average

Rating

4.70

Industry average 4.22

0.48 above average

Reply rate

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Industry average 34.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1995of 3206 ranked in General Retail & Marketplaces
Top 62% · Mid Pack
#1 (best)#3206 (worst)
#1993Peer
#1994Peer
#1995This company
#1996Peer
#1997Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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