Based on public reviews and response behavior.
174 reviews over 390 days (about 14 per month). Busiest month: 14% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 63.0, rating 4.22 stars, reply rate 34.9%, over 3,206 ranked companies · benchmark 19 Oct 2026
Score
58.5
Industry average 63.0
4.5 below average
Rating
3.69
Industry average 4.22
0.53 below average
Reply rate
—
Industry average 34.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.
Share of theme mentions
Themes extracted from 174 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,206 ranked companies in General Retail & Marketplaces (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.804). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 54% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99