Customereye

The Bash

Entertainment & Events • United Stateswww.thebash.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.81 ★ average rating · 999 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#72of 322
Top 22% · Top Tier
#1 (best)#322 (worst)
#70Peer
#71Peer
#72This company
#73Peer
#74Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2025 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 990 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.8%
Onboarding
18.7%
Loyalty
16.4%
Customer Support
11.1%
Response Speed
7.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
91.5%
4
4.4%
3
0.9%
2
0.5%
1
2.7%

Based on 999 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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