Customereye

Smart-Pig

Lending & Consumer Financewww.smart-pig.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,240 days (about 2.5 per month). Busiest month: 35% of reviews. Languages: en 100%.

Overall Score

71/100
−9.6 vs. last month4.78 ★ average rating · 100 reviews
71/100 from 100 reviews over 4 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

70.5

Industry average 65.5

5.0 above average

Rating

4.78

Industry average 4.43

0.35 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#430of 1142 ranked in Lending & Consumer Finance
Top 38% · Upper Half
#1 (best)#1142 (worst)
#428Peer
#429Peer
#430This company
#431Peer
#432Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering February 2023 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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