Customereye

Simplysupplements

Supplements & Nutrition • United Kingdomwww.simplysupplements.fr

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

48/100
−66.7 vs. last month4.59 ★ average rating · 300 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#263of 301
Top 87% · Bottom Tier
#1 (best)#301 (worst)
#261Peer
#262Peer
#263This company
#264Peer
#265Peer

Overall Customer Sentiment

Below Average

65% of reviews positive, 34% negative

65%
positive
  • Positive65%
  • Neutral1%
  • Negative34%

Sentiment Balance

Covering June 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 254 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.7%
Product Quality
14.4%
Customer Support
14.2%
Loyalty
13.4%
Response Speed
13.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 2.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100
49/100
signal score
  • Built from a negative-review share of 34.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.3%
4
9.0%
3
4.7%
2
1.7%
1
4.3%

Based on 300 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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