Customereye

ShoeDazzle

Apparel & Fashion • United Stateswww.shoedazzle.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

51/100
+40.0 vs. last month4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#194of 330
Top 59% · Mid Pack
#1 (best)#330 (worst)
#192Peer
#193Peer
#194This company
#195Peer
#196Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
17.6%
Loyalty
17.1%
Pricing
15.2%
Delivery Shipping
15.0%
Onboarding
9.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • •Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • •3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5★
67.5%
4★
9.2%
3★
7.8%
2★
3.8%
1★
11.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.7% of reviews in the last three months were positive, compared with 90.5% in the three months before that.

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