Customereye

SafeDeposits Scotland

Finance & Insurancewww.safedepositsscotland.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 211 days (about 29 per month). Busiest month: 24% of reviews. Languages: en 100%, it 1%.

Overall Score

78/100
−6.8 vs. last month4.89 ★ average rating · 200 reviews
78/100 from 200 reviews over 7 months, moderate confidence.

Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026

Score

77.7

Industry average 63.2

14.5 above average

Rating

4.89

Industry average 4.27

0.62 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#313of 2125 ranked in Finance & Insurance
Top 15% · Top Tier
#1 (best)#2125 (worst)
#311Peer
#312Peer
#313This company
#314Peer
#315Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 10% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering September 2026 — 27 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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