Customereye

Robinsons Estate Agents

Real Estate & Property • United Kingdomwww.robinsonsestateagents.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,249 days (about 15 per month). Busiest month: 7% of reviews.

Overall Score

74/100
4.85 ★ average rating · 600 reviews
74/100 from 600 reviews over 41 months, high confidence.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

74.0

Industry average 66.8

7.2 above average

Rating

4.85

Industry average 4.21

0.64 above average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#230of 637 ranked in Real Estate & Property
Top 36% · Upper Half
#1 (best)#637 (worst)
#228Peer
#229Peer
#230This company
#231Peer
#232Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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