Based on public reviews and response behavior.
128 reviews over 321 days (about 12 per month). Busiest month: 13% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.8, rating 4.38 stars, reply rate 35.7%, over 682 ranked companies · benchmark 6 Oct 2026
Score
56.9
Industry average 60.8
3.9 below average
Rating
4.50
Industry average 4.38
0.12 above average
Reply rate
—
Industry average 35.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes extracted from 128 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 682 ranked companies in Auto Parts & Accessories (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.309 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.454). Review the worst months in the trend data to identify specific operational or product issues.
