Customereye

ProKit UK

Apparel & Fashionwww.prokituk.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 776 days (about 3.9 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

66/100
−52.4 vs. last month4.02 ★ average rating · 100 reviews
66/100 from 100 reviews over 16 months, moderate confidence.

Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 18 Oct 2026

Score

65.5

Industry average 64.0

1.5 above average

Rating

4.02

Industry average 4.25

0.23 below average

Reply rate

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Industry average 36.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1462of 3049 ranked in Apparel & Fashion
Top 48% · Upper Halfdown 189 from last month
#1 (best)#3049 (worst)
#1460Peer
#1461Peer
#1462This company
#1463Peer
#1464Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Loyalty
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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