Based on public reviews and response behavior.
600 reviews over 341 days (about 54 per month). Busiest month: 16% of reviews.
Gifts & Party Supplies average: score 65.1, rating 4.43 stars, reply rate 37.5%, over 426 ranked companies · benchmark 7 Oct 2026
Score
65.1
Industry average 65.1
in line with average
Rating
4.55
Industry average 4.43
0.12 above average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering November 2024 — 55 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 426 ranked companies in Gifts & Party Supplies (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 384 mentions with a sentiment score of 75.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
