Based on public reviews and response behavior.
100 reviews over 1,546 days (about 2 per month). Busiest month: 6% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 61.2, rating 4.39 stars, reply rate 34.7%, over 853 ranked companies · benchmark 11 Oct 2026
Score
65.3
Industry average 61.2
4.1 above average
Rating
4.39
Industry average 4.39
in line with average
Reply rate
—
Industry average 34.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 853 ranked companies in Auto Parts & Accessories (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 81 mentions with a sentiment score of 81.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.