Customereye

Poole Audi

Automotive & Mobilitywww.pooleaudi.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 491 days (about 6.2 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

73/100
−10.0 vs. last month4.47 ★ average rating · 100 reviews
73/100 from 100 reviews over 16 months, moderate confidence.

Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026

Score

72.5

Industry average 62.9

9.6 above average

Rating

4.47

Industry average 4.28

0.19 above average

Reply rate

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Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#545of 1794 ranked in Automotive & Mobility
Top 30% · Upper Halfup 92 from last month
#1 (best)#1794 (worst)
#543Peer
#544Peer
#545This company
#546Peer
#547Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Communication
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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