Based on public reviews and response behavior.
100 reviews over 1,206 days (about 2.5 per month). Busiest month: 11% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.3, rating 4.27 stars, reply rate 49.1%, over 2,137 ranked companies · benchmark 8 Oct 2026
Score
54.1
Industry average 63.3
9.1 below average
Rating
3.95
Industry average 4.27
0.32 below average
Reply rate
—
Industry average 49.1%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 34% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,137 ranked companies in Finance & Insurance (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 65 mentions with a sentiment score of 73.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.95 stars is 0.4 below the Finance & Insurance average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.