Based on public reviews and response behavior.
362 days of reviews, with a sparse monthly review flow. Busiest month: 14% of reviews. Languages: en 95%, unknown 3%, fr 1%.
General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.2%, over 2,516 ranked companies · benchmark 4 Nov 2026
Score
77.9
Industry average 64.1
13.8 above average
Rating
4.80
Industry average 4.25
0.55 above average
Reply rate
—
Industry average 36.2%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering July 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,516 ranked companies in General Retail & Marketplaces (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.138). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 77.9 places the company in the top quarter of about 2,500 ranked General Retail & Marketplaces companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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