Customereye

PetAir UK

Shipping & Deliverywww.petairuk.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 314 days (about 19 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

93/100
+7.1 vs. last month4.70 ★ average rating · 200 reviews
93/100 from 200 reviews over 11 months, moderate confidence.

Shipping & Delivery average: score 52.0, rating 3.86 stars, reply rate 34.8%, over 241 ranked companies · benchmark 16 Sept 2026

Score92.8vs 52.040.8Rating4.70vs 3.860.84Reply ratevs 34.8%

Competitive Performance Rank

Among ranked Shipping & Delivery companies

#1of 241 ranked in Shipping & Delivery
Top 1% · Top Tier
#1 (best)#241 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

92% of reviews positive, 9% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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