Customereye

Personal Creations

Entertainment & Events • United Stateswww.personalcreations.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#156of 322
Top 48% · Upper Half
#1 (best)#322 (worst)
#154Peer
#155Peer
#156This company
#157Peer
#158Peer

Overall Customer Sentiment

Above Average

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering September 2024 — 600 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 17% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
28.3%
Product Quality
26.5%
Response Speed
14.3%
Loyalty
9.2%
Pricing
5.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.2%
4
6.7%
3
4.0%
2
2.2%
1
2.0%

Based on 600 analyzed reviews.

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