Customereye

Pepper Money Australia

Finance & Insurancewww.peppermoney.com.au

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 201 days (about 30 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

76/100
+26.0 vs. last month4.71 ★ average rating · 200 reviews
76/100 from 200 reviews over 7 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

75.5

Industry average 62.9

12.6 above average

Rating

4.71

Industry average 4.27

0.44 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#341of 2001 ranked in Finance & Insurance
Top 17% · Top Tier
#1 (best)#2001 (worst)
#339Peer
#340Peer
#341This company
#342Peer
#343Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral3%
  • Negative14%

Sentiment Balance

Covering September 2026 — 18 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 0% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Pricing
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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