Customereye

Oxbury Bank Plc

Finance & Insurancewww.oxbury.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 145 days (about 42 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

54/100
Short observation window (145 days)
−4.8 vs. last month4.52 ★ average rating · 200 reviews
54/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Finance & Insurance average: score 58.5, rating 4.09 stars, reply rate 40.6%, over 1,022 ranked companies · benchmark 16 Sept 2026

Score53.8vs 58.54.7Rating4.52vs 4.090.43Reply ratevs 40.6%

Competitive Performance Rank

Among ranked Finance & Insurance companies

#641of 1022 ranked in Finance & Insurance
Top 63% · Mid Pack
#1 (best)#1022 (worst)
#639Peer
#640Peer
#641This company
#642Peer
#643Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral4%
  • Negative16%

Sentiment Balance

Covering September 2026 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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