Customereye

Overnight Prints

Printing & Signage • United Stateswww.overnightprints.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
+18.7 vs. last month3.13 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#90of 232
Top 39% · Upper Half
#1 (best)#232 (worst)
#88Peer
#89Peer
#90This company
#91Peer
#92Peer

Overall Customer Sentiment

Above Average

50% of reviews positive, 48% negative

50%
positive
  • Positive50%
  • Neutral2%
  • Negative48%

Sentiment Balance

Covering July 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.4%
Product Quality
16.6%
Customer Support
12.3%
Loyalty
11.5%
Response Speed
10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH83/100
83/100
signal score
  • Built from a negative-review share of 47.9% across this company's analyzed reviews.
  • 27 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating
5
41.6%
4
7.6%
3
8.0%
2
7.4%
1
35.4%

Based on 1,000 analyzed reviews. Sentiment is slipping: 61.5% of reviews in the last three months were positive, compared with 68.1% in the three months before that.

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