Based on public reviews and response behavior.
1,904 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 93%, fr 4%, de 3%.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
48.1
Industry average 61.5
13.4 below average
Rating
2.36
Industry average 4.02
1.66 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 63% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.316 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 48.1 sits in the bottom quarter of about 3,000 ranked Apparel & Fashion companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
