Based on public reviews and response behavior.
Among fully-analyzed Tech & Electronics companies
75% of reviews positive, 25% negative
Covering December 2019 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Showing 39 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2019.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Delivery Shipping, making up 17.2% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 40 analyzed reviews. Sentiment is slipping: 82.1% of reviews in the last three months were positive, compared with 100.0% in the three months before that.
