Based on public reviews and response behavior.
143 reviews over 288 days (about 15 per month). Busiest month: 27% of reviews. Languages: en 97%, de 1%, it 1%.
Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026
Score
55.3
Industry average 62.4
7.1 below average
Rating
2.66
Industry average 4.23
1.57 below average
Reply rate
—
Industry average 40.7%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 62% negative
Covering September 2026 — 38 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 37% of reviews in this period, with 61% negative and 3% neutral.
Share of theme mentions
Themes extracted from 143 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,409 ranked companies in Apparel & Fashion (benchmark 3 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.317 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 55% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
