Customereye

Nomador

Veterinary & Pet Services • Francewww.nomador.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

45/100
+6.0 vs. last month4.71 ★ average rating · 1,982 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#83of 92
Top 90% · Bottom Tier
#1 (best)#92 (worst)
#81Peer
#82Peer
#83This company
#84Peer
#85Peer

Overall Customer Sentiment

Below Average

27% of reviews positive, 72% negative

27%
positive
  • Positive27%
  • Neutral1%
  • Negative72%

Sentiment Balance

Covering July 2026 — 51 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,982 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
35.5%
Product Quality
13.9%
Onboarding
12.1%
Communication
11.6%
Delivery Shipping
9.9%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 35.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100
74/100
signal score
  • Built from a negative-review share of 72.1% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
84.5%
4
9.3%
3
2.2%
2
1.3%
1
2.8%

Based on 1,982 analyzed reviews. Sentiment is holding steady: 94.8% of reviews in the last three months were positive, compared with 97.9% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis