Based on public reviews and response behavior.
1,982 reviews over 674 days (about 90 per month). Busiest month: 8% of reviews. Languages: fr 88%, en 8%, unknown 3%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 7 Oct 2026
Score
45.1
Industry average 66.3
21.2 below average
Rating
4.71
Industry average 4.42
0.29 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 72% negative
Covering July 2026 — 51 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes extracted from 1,982 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.197). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 45.1 sits in the bottom quarter of about 250 ranked Veterinary & Pet Services companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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