NHS Professionals

Jobs & Recruitment • United Kingdomwww.nhsprofessionals.nhs.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

+8.6 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#16of 78

Top 21% · Top Tier

#1 (best)#78 (worst)

#14Peer

#15Peer

#16This company

#17Peer

#18Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral2%
Negative10%

Sentiment Balance

Covering November 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 0% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

29.7%

Onboarding

14.1%

Product Quality

13.5%

Communication

11.7%

Loyalty

10.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 15.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

88.5%

4★

6.7%

3★

0.3%

2★

0.2%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.7% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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