Based on public reviews and response behavior.
1,770 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 98%, fr 1%, gl 1%.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 5 Nov 2026
Score
56.7
Industry average 61.3
4.6 below average
Rating
3.84
Industry average 4.02
0.18 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
71% of reviews positive, 29% negative
Covering April 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.399 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 49% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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