Based on public reviews and response behavior.
334 days of reviews, with a steady monthly review flow. Busiest month: 23% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,825 ranked companies · benchmark 3 Nov 2026
Score
85.2
Industry average 63.8
21.4 above average
Rating
4.16
Industry average 4.21
0.05 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,825 ranked companies in Finance & Insurance (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 85.2 places the company in the top quarter of about 2,900 ranked Finance & Insurance companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
