Customereye

Midland Heart

Real Estate & Propertywww.midlandheart.org.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 105 days (about 58 per month). Busiest month: 34% of reviews. Languages: en 100%.

Overall Score

85/100
Short observation window (105 days)
−11.5 vs. last month4.62 ★ average rating · 200 reviews
85/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Real Estate & Property average: score 61.0, rating 4.14 stars, reply rate 51.4%, over 213 ranked companies · benchmark 16 Sept 2026

Score85.1vs 61.024.1Rating4.62vs 4.140.48Reply ratevs 51.4%

Competitive Performance Rank

Among ranked Real Estate & Property companies

#13of 213 ranked in Real Estate & Property
Top 6% · Top Tier
#1 (best)#213 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

77% of reviews positive, 24% negative

77%
positive
  • Positive77%
  • Neutral0%
  • Negative24%

Sentiment Balance

Covering September 2026 — 17 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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