Customereye

MexiPass International Insurance Services

Finance & Insurance • United Stateswww.mexipass.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
+16.7 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#44of 373
Top 12% · Top Tier
#1 (best)#373 (worst)
#42Peer
#43Peer
#44This company
#45Peer
#46Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering October 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
30.3%
Customer Support
17.4%
Product Quality
13.7%
Response Speed
12.2%
Loyalty
8.8%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 30.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.2%
4
4.2%
3
2.2%
2
0.8%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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