Based on public reviews and response behavior.
94 reviews over 2,499 days (about 1.1 per month). Busiest month: 7% of reviews. Languages: en 99%, fr 1%.
Kids & Family average: score 69.3, rating 4.45 stars, reply rate 49.9%, over 105 ranked companies · benchmark 7 Oct 2026
Score
74.4
Industry average 69.3
5.1 above average
Rating
4.50
Industry average 4.45
0.05 above average
Reply rate
—
Industry average 49.9%
not measured
Among ranked Kids & Family companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering June 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 94 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 105 ranked companies in Kids & Family (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.444). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 99% of reviews against an industry average of 48%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99