Customereye

Maserati

Auto Parts & Accessorieswww.maserati.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

50 reviews over 2,471 days (about 0.6 per month). Busiest month: 6% of reviews. Languages: en 68%, it 22%, fr 10%.

Overall Score

26/100
Short observation window (2471 days)
1.90 ★ average rating · 50 reviews
26/100 from 50 reviews over 2 months, limited confidence. trend not shown: window under six months.

Auto Parts & Accessories average: score 61.0, rating 4.32 stars, reply rate 33.1%, over 1,197 ranked companies · benchmark 16 Oct 2026

Score

25.9

Industry average 61.0

35.1 below average

Rating

1.90

Industry average 4.32

2.42 below average

Reply rate

—

Industry average 33.1%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#1171of 1197 ranked in Auto Parts & Accessories
Top 98% · Bottom Tier
#1 (best)#1197 (worst)
#1169Peer
#1170Peer
#1171This company
#1172Peer
#1173Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

32% of reviews positive, 68% negative

32%
positive
  • Positive32%
  • Neutral0%
  • Negative68%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Loyalty
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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