Customereye

MAMEDICA

Healthcare & Medicalwww.mamedica.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 141 days (about 43 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

75/100
Short observation window (141 days)
+8.3 vs. last month4.54 ★ average rating · 200 reviews
75/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Healthcare & Medical average: score 64.2, rating 4.34 stars, reply rate 44.3%, over 3,062 ranked companies · benchmark 9 Oct 2026

Score

74.5

Industry average 64.2

10.3 above average

Rating

4.54

Industry average 4.34

0.20 above average

Reply rate

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Industry average 44.3%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#803of 3062 ranked in Healthcare & Medical
Top 26% · Upper Halfup 240 from last month
#1 (best)#3062 (worst)
#801Peer
#802Peer
#803This company
#804Peer
#805Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

86% of reviews positive, 15% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering September 2026 — 18 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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