Customereye

Lunar Shoes

Apparel & Fashionwww.lunarshoesonline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 56 days (about 54 per month). Busiest month: 46% of reviews. Languages: en 100%.

Overall Score

55/100
Short observation window (56 days)
−6.2 vs. last month4.68 ★ average rating · 100 reviews
55/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,066 ranked companies · benchmark 19 Oct 2026

Score

54.7

Industry average 64.0

9.3 below average

Rating

4.68

Industry average 4.25

0.43 above average

Reply rate

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Industry average 36.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2329of 3066 ranked in Apparel & Fashion
Top 76% · Bottom Tierup 453 from last month
#1 (best)#3066 (worst)
#2327Peer
#2328Peer
#2329This company
#2330Peer
#2331Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering October 2026 — 26 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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