Based on public reviews and response behavior.
100 reviews over 632 days (about 4.8 per month). Busiest month: 20% of reviews. Languages: en 93%, de 6%, it 1%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.6%, over 2,189 ranked companies · benchmark 2 Oct 2026
Score
14.4
Industry average 61.3
46.9 below average
Rating
1.00
Industry average 4.17
3.17 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
11% of reviews positive, 87% negative
Covering May 2025 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 78% negative and 11% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,189 ranked companies in General Retail & Marketplaces (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.719 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.238). Review the worst months in the trend data to identify specific operational or product issues.
